Ryokan · Hakone · Kanagawa
Tenseien
A 4-star hot spring retreat a 5-minute walk from Yuasobisho Hakone Hot Spring, with mountain views, a rooftop onsen, and a restful garden.
- Rooftop onsen with mountain views
- 5-minute walk to Yuasobisho Hot Spring
- Free Wi-Fi and private parking on site
8.6
Great
479 reviews
Booking.com 8.6 · 479 reviews
About
Tenseien
Tenseien is a 4-star hotel in Hakone, just a 5-minute stroll from Yuasobisho Hakone Hot Spring. The property features a Jacuzzi, sauna, and a spa & wellness centre, along with a garden area and a restaurant. Free Wi-Fi is available throughout, and private parking is provided on site.
Rooms are designed for comfort, from Japanese-style rooms with traditional decor to twins with air conditioning and soundproofing. The hotel also offers a 24-hour reception, luggage storage, and vending machines for added convenience. No smoking is permitted on the premises, and pets are not allowed.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Rooftop onsen with mountain views — Guests highlight the rooftop pools and the mountain scenery, especially at sunset.
- Excellent comfort score — Rated 10/10 for comfort, indicating high satisfaction with room quality and amenities.
- Convenient location near attractions — Within a short walk of Yuasobisho Hot Spring, waterfalls, a temple, and a shrine.
- Large breakfast with diverse options — Breakfast includes both Japanese and Western dishes, praised for its variety and quality.
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Worth weighing
4 to weigh- Facilities rating is low — The Facilities category scored 5/10, suggesting that some amenities or common areas may not meet expectations.
- Strict check-in window — Check-in is only from 15:00 to 18:00, which may be inconvenient for guests arriving later.
- No pets allowed — The hotel does not permit pets, which may be a drawback for those traveling with animals.
- Restaurant prices on the higher side — One guest noted that the on-site restaurant, while decent, is a bit pricey.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Japanese-Style Shared Bathroom Twin Room
- 2 Single beds
Twin Room
- 2 Single beds
- Shower
- Non-smoking
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- Air conditioning
- Soundproofed rooms
- Lift
- Vending machines
Wellness
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
- Hot spring bath
Dining & Entertainment
- Restaurant
- Karaoke
- Garden area
Room Amenities
- Flat-screen TV
- AM/FM alarm clock
- Electric kettle
- Free toiletries
Services
- 24-hour reception
- Luggage storage
- Safe deposit box
- Meeting/ Banquet facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 479 reviews
Booking.com · 8.6 · 479 reviews
8.6Verified guest“The rooftop onsen view was amazing during sunset.”
8.6Verified guest“We liked the hotel, its comfortable location, and very, very nice staff. Booked a Japanese-style room with central heating, a safe, and multi-channel TV. Location: the venue was really close to beautiful waterfalls and a temple in the back, plus a bus stop for the minibus and shrine.”
8.6Verified guest“The breakfast was large with a wide range of excellent food. The room was large, with a private bath on the balcony.”
8.6Verified guest“We explored a nearby waterfall and a serene temple. The restaurant had decent food, though it's a bit on the pricier side. Parking was free for the first 5 hours, a nice touch.”
8.6Verified guest“Spacious room, convenient location, with easy access to local attractions like the nearby waterfall and temple garden, made our short visit enjoyable and hassle-free.”
8.6Verified guest“The onsen experience here was a game changer for me, soaking in the rooftop pools while gazing at the mountains was amazing. The staff were cute and even demonstrated how to wear the yukata.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Hot Springs: Yuasobisho Hakone Hot Spring is just a 5-minute walk away, offering a classic onsen experience.
Nature: Beautiful waterfalls, a serene temple, and a shrine are nearby, perfect for a quiet stroll.
Getting Around: A bus stop is about a 10-minute walk from the hotel, connecting you to the wider Hakone area.
682 Yumoto, Hakone-Machi, Ashigara-Shimogun, Hakone, Kanagawa, 250-0311, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-18:00
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 17 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Tenseien?
Check-in is from 15:00 to 18:00, and check-out is by 10:00.
Does Tenseien have on-site parking?
Yes, there is a private parking lot on site.
Are pets allowed at Tenseien?
No, pets are not allowed at the hotel.
Is Wi-Fi available at Tenseien?
Yes, Wi-Fi is available throughout the property for free.
What wellness facilities does Tenseien offer?
The hotel features a Jacuzzi, sauna, hot spring bath, and massage services.
The bottom line
Tenseien earns an 8.6 rating from guests, praised for its rooftop onsen, mountain views, and comfortable rooms. The low facilities score and strict check-in window are points to consider, but for a relaxing hot spring stay in Hakone, it delivers.
8.6Based on 479 reviews and an 8.6 guest rating.
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